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TERMS AND CONDITIONS


About ACL Online Sales 

ACL Cables PLC brings you the convenience of purchasing all our products online. Further, ACL Cables endeavors to deliver our products to any location across the country. ACL Cables aims to give you the best online service available, helping you to select the best products for your needs. We continuously innovate information available on our products and are in a constant state of updating and improving the range of products and user interface services to our customers in order to provide the best online shopping experience.


Terms & Conditions

Welcome to ACL Cables shop online purchasing gateway managed by ACL Cables PLC. By using www.acl.lk/shoponline, you agree to these terms &conditions. Please read them carefully.
If you do not wish to be bound by these Terms and Conditions, you may not access or use this Service. If you utilize the Service in a manner inconsistent with these Terms and Conditions, ACL Cables PLC may terminate your access, block your future access and/or seek such additional relief as the circumstances of your misuse. ACL Cables may modify the Terms and Conditions at any time, and such modification shall be effective immediately upon posting of the modified Terms and Conditions. You agree to review the Terms and Conditions periodically to be aware of such modifications and your continued access or use of the service shall be deemed your conclusive acceptance of the modified Terms and Conditions. 

1.    Product Information at ACL web site 
ACL Cables attempts to be as accurate as possible on information displayed on this site. However, ACL Cables PLC does not guarantee that product descriptions or other contents of this site are 100% accurate, complete, reliable or completely free of errors. If a product offered by ACL Cables PLC is not as described on its website, a customer’s sole remedy is to return it in unused condition within two days of delivery. If there is any external damage to the package, customer shall check it when the item is handed over. 

2.    Return & Refund Policy

  •  At the time goods are being delivered to your location we will not accept any item in return or refund any money at the time of delivery.
  • In case, the received item/s are defective, ACL Cables should be informed immediately within two days in order to arrange replacement with a new item.
  • Any item damaged during delivery; same items will be arranged by ACL Cables PLC without any extra charge from the customer. 

3.    Product Pricing
The price of all items mentioned on site is the final and last price of sale via online. 
The price of an item cannot be confirmed until customer orders the item. Even though every effort is made prices of some items can be changed due to price revisions of the company without prior notice. If the new price is higher than the mentioned price, we will not cancel or deliver the item without customer confirmation about the new price, and all cancellation of items will be informed.

4.    Payment method
A.    Below payment types can be used to make payments through this platform 
i.    Payments are accepted only via credit/debit cards while placing the order online and cash on delivery is not accepted. 
ii.    We accept payments via Visa, Master or AMEX.
iii.    VISA and Master Payment options are provided Commercial Bank 
iv.    AMEX payment option is provided through Nations Trust Bank

B.    Safety and security of online payment 
i.    At the time of payment, you will be directed to the respective payment gateway which is secured with a 128-bit secure socket layer encryption connection of the respective bank.
ii.    Once the payment is made you will be re-directed back to ACL Cables site
iii.    If any clarification is required about the safety on the online payment contact relevant credit card customer center

C.    What you should if your payment fails?
In case of a payment failure, please retry ensuring;

i.    Information passed on to payment gateway is accurate i.e.: account details, billing address, password (for net banking)
ii.    Your Internet connection is not disrupted in the process
iii.    Verify with the Bank whether your card has sufficient funds to make the necessary payments.

5.    Confirmation of the payment
Once payment has been made customer will receive an email confirming the items & order value that customer has purchased.

6.    Product Availability, Prices, Specifications and Images shown on the web site
-    We try our best to show accurate information to our customers when it comes to product Specifications, Prices, Discounts, Images and Availability.

-    However, all these might vary from actual & change without prior notice.

7.    Status of the order
-    Once the order is placed, customer will receive an email for the particular order with details which include the order confirmation number

-    we will reconfirm the address provided by the customer before dispatch items that customer has purchased.

8.    Delivery instructions 
-    Estimated delivery period is within 7 to 10 working days
-    All customers should extend their fullest cooperation & support by providing proper identification and necessary documentation requested by relevant personnel at the time of delivery. 

9.    Your Account
If you use this Site, you are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer. Furthermore, you are responsible for any and all activities that occur under your account or password. You authorize ACL Cables to assume that any person using the Site with your password and user name either is you or is authorized to act for you. You agree to notify ACL Cables immediately of any unauthorized use of your account or any other breach of security. ACL Cables PLC will not be liable for any loss that you may incur as a result of someone else using your password or account either with or without your knowledge. However, you could be held liable for losses incurred by ACL Cables or another party due to someone else using your account or password. ACL Cables doesn’t sell products for children, but for adults, who can purchase with a valid credit/ debit card. If you are under the age of 18, you may use www.acl.lk/shoponline only with involvement of a parent or guardian. ACL Cables reserves the right to refuse service, terminate accounts, remove or edit content, or cancel orders in their sole discretion.

10.    Information gathered by ACL Cables online plat form and the policy 
All information entered in to ACL Cables online platform in any way by the site visitors will be collected and stored. If certain visitors decide not to provide certain information, they will not be able to acquire valuable advantages and features of this website. We use this vital information for quick and fruitful responses to your requests and communicate with you. Information about our customers is important to us. We will treat it with utmost confidentiality and will not divulge it to others.

11.    Copyrights

The content of the ACL Cables site is a property of ACL Cables PLC and is protected under international copyright laws. The trade mark of ACL Cables is a registered trade mark and the sole rights of changing, modifying or using this trade mark is with ACL Cables PLC Anyone other than ACL Cables PLC who involves in changing, modifying or using this trade mark without written authorization of ACL Cables PLC will be violating international copy rights laws.

12.    Electronic Communications
When you visit the Site or send e-mails to us, you are communicating with us electronically. You thereby consent to receive communications from us electronically. We will either communicate with you by e-mail or post notices on the Site. For contractual purposes, you consent to receive communications from us electronically and you agree that all agreements, notices, disclosures and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing

13.    Applicable Law
The Site and the Terms and Conditions herein contained shall be governed and construed in accordance with the laws of Sri Lanka. By accessing the Site, you agree that the laws of Sri Lanka will govern all matters relating to the Site without giving effect to any principles of conflict of laws.

14.    Site Policies, Modification, and Severability
We reserve the right to make changes to our Site, policies, and to the Terms and Conditions at any time. If any of these Terms and Conditions shall be deemed unlawful, void, or for any reason unenforceable, then that provision shall be deemed severable from these Terms and Conditions and shall not affect the validity and enforceability of any remaining provisions.
 







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